General terms and conditions of business

• § 2.1 The product presentations in the online shop are used to submit a purchase offer. By clicking the "Order now" button, you make a binding purchase offer. Our products are only sold for private use in normal household quantities.
• § 2.2 We can accept your order by sending an order confirmation by e-mail or by delivering the goods within five days. Confirmation of receipt of the order does not constitute acceptance of the purchase offer.
• § 2.3 If our order confirmation contains typographical or printing errors or if our price determination is based on transmission errors due to technical reasons, we are entitled to appeal, whereby we have to prove our error to you. Payments already made will be refunded to you immediately.

• § 4.1 For delivery within Germany, we calculate weight-dependent prices per order.

• § 6.1 Payment can be made in advance.
• § 6.2 If you select the payment method in advance, we will give you our bank details in the order confirmation.
• § 6.3 You only have the right to set off if your counterclaims have been legally established by a court or are undisputed or have been recognized by us in writing.
• § 6.4 You can only exercise a right of retention if the claims result from the same contractual relationship.

• § 8.1 Consumers have a two-week right of withdrawal. Instructions on revocation Right of revocation You can revoke your contract declaration within two weeks in writing (e.g. e-mail) without giving reasons or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before we have fulfilled our information obligations in accordance with § 312c Para. 2 BGB in connection with § 1 paragraph 1, 2 and 4 BGB-InfoV as well as our obligations according to § 312e paragraph 1 sentence 1 BGB in connection with § 3 BGB-InfoV. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to: Lamia Bridal and Evening Wear by Aynur Aynur Yazan Berliner Straße 152 38226 Salzgitter shop@lamia-mode.com
• Consequences of revocation
• In the event of an effective revocation, the services received by both parties must be returned and any benefits (e.g. interest) surrendered. If you cannot return the service received to us in whole or in part, or only in a deteriorated condition, you may have to pay us compensation for the value. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if it were your property and refraining from anything that would impair its value. You have to bear the cost of returning. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
• Reduced goods may have defects, e.g. B. in the material, the color, missing pearls, etc. included. These deficiencies are compensated with the price reduction. A complaint is excluded in this case.
• End of revocation
• § 8.2 The right of withdrawal does not apply to the delivery of goods that are made to customer specifications or are clearly tailored to personal needs.
• § 8.3 Please avoid damage and contamination. If possible, please send the goods back to us in the original packaging and unworn with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for damages due to damage caused by defective packaging. The goods only leave our premises when they have been checked for errors or defects and given the status "free for delivery".
• § 8.4 Please send the goods back to us as an insured package and keep the posting receipt.
• § 8.5 Please send us an email to shop@lamia-mode.com to announce the return. In this way, you enable us to assign the products as quickly as possible.
• § 8.6 Please note that the modalities mentioned in paragraphs 8.3 to 8.5 are not a prerequisite for the effective exercise of the right of cancellation.
• 8.a Return costs when exercising the right of cancellation If you make use of your statutory right of cancellation (see cancellation policy), you have to bear the regular costs of the return.

• § 9.1 If goods are delivered with obvious transport damage, please report such errors immediately to the deliverer and inform us immediately by e-mail shop@lamia-mode.com
• § 9.2 The omission of a complaint or contact has no consequences for your statutory warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

• § 12.1 Should a provision of these General Terms and Conditions be ineffective, the rest of the contract remains effective. The relevant statutory provisions shall apply in place of the ineffective provision.
• § 12.2 German law applies.